Privacy Policy
Last updated: 17 February 2026
1. Introduction
Velocity Hosting values your privacy. This policy explains how we collect, use, store, and protect information when you use our website, hosting, and cloud services.
2. Information We Collect
We may collect account information, billing details, service usage data, login activity, IP addresses, and support messages needed to operate and protect our services.
3. How We Use Information
We use information to provide hosting services, process payments, prevent abuse, offer support, send service updates, and improve reliability and security.
4. Payments And Billing
Payments are handled through our billing systems and payment providers. We do not store full payment card details.
5. Cookies And Analytics
We may use cookies to keep you signed in, remember preferences, and understand how the site is used. You can manage cookies in your browser.
6. Data Sharing
We do not sell personal data. We may share necessary information with trusted providers for payment, infrastructure, anti-abuse, support, or legal compliance.
7. Data Retention
We retain data only as long as necessary for account operation, legal obligations, fraud prevention, and support history.
8. Contact
For privacy questions, contact support@velocityhosting.co.uk.