Knowledge base

Guides & documentation

Step-by-step help for your Velocity services.

Getting started with Velocity

Create an account, place your first order and find your way around the dashboard.

Power, live console and backups in your dashboard; the control panel for files and schedules.

Create, restore and download backups for game servers; snapshots and backups for VPSs.

SSH keys, the one-time root password and the browser serial console.

Point your VPS IP addresses back at your hostname, e.g. for mail servers.

How renewals, failed payments, plan changes and cancellations work.