Terms of Service
Last updated: 7 June 2026
1. Services
Velocity Hosting provides game hosting, VPS, web hosting, voice, and related services. Service availability, features, and pricing may vary by package.
2. Acceptable Use
You may not use services for illegal activity, abuse, attacks, spam, malware, credential theft, or content that violates applicable law or provider rules. See our Acceptable Use Policy for details.
3. Payments
Invoices must be paid by their due date to keep services active. Unpaid services may be suspended or terminated according to the billing terms shown on your invoice and in your dashboard.
4. Backups
Customers remain responsible for keeping their own backups unless a package explicitly includes managed backup features.
5. Support
Support is provided through tickets and community channels. Response times may vary depending on severity, time of day, and workload.
6. Changes
We may update these terms when needed for operational, legal, or service reasons. Continued use of services means you accept the updated terms.
7. Contact
For terms or abuse questions, contact support@velocityhosting.co.uk.